One platform, instead of five that don’t talk to each other
Most teams end up with a helpdesk, a CRM, a quoting tool, a marketing tool and a spreadsheet holding it together. Hettos is the one place where the conversation, the customer and the money are the same record.
The conversation and the customer live together
Most teams run a helpdesk in one tab and a CRM in another, then copy between them. In Hettos the contact, their deals, their quotations and their invoices are on the same screen as the message you are answering — because they are the same system, not an integration that syncs overnight.
Every channel, one queue
Email, WhatsApp, Instagram, Messenger and website live chat arrive in the same inbox, threaded per customer and routed to the right team. A customer who emails on Monday and messages on WhatsApp on Tuesday is one person with one history, not two strangers.
A quote is not a dead end
Send a priced quotation from any conversation. The customer accepts or declines online, and the deal, the ticket and the pipeline all move together. When a deal is lost, the reason is recorded — so your funnel report shows you the truth instead of a guess.
You only pay for what you switch on
Contact Center is the base plan at $39 per agent. CRM, Quotation, Marketing, Travel, Finance and Voice are add-ons you turn on and off yourself. No enterprise tier you have to buy to unlock one feature, and no sales call to change your mind.
Set up by the people who will use it
Connect a Microsoft 365 mailbox by signing in. Connect WhatsApp by approving it in Meta’s own window. Paste one line of script for live chat. There is no API key to generate, no developer to book, and no onboarding fee.
Your data stays yours
Each workspace is isolated, credentials are encrypted at rest, and you can delete the whole workspace yourself whenever you want. Nothing is held hostage to make leaving difficult.
See it with your own inbox
Your workspace is ready in under a minute, and everything you select is free for 14 days.