Add-on module · $14/agent/month
A CRM that lives where your conversations happen
Hettos CRM keeps contacts, accounts, leads and opportunities in the same workspace as your inbox — no copy-pasting between your support tool and a separate CRM, and no lead lost between the two.
Pipelines built for closing
Kanban boards with drag-and-drop stages, win/lost tracking with mandatory lost reasons, deal products, activities and notes — and every deal links to the actual conversations behind it.
From enquiry to opportunity in one click
A conversation in the Contact Center becomes a lead or opportunity without retyping. The full customer history — tickets, quotes, deals — sits on one profile.
Sales analytics that answer why
Win rates, pipeline value, conversion by source and the lost-reason breakdown that tells you why deals slip away.
A is an add-on to the Hettos Contact Center base plan ($39/agent/month) — one workspace, one login, every module working together.