Add-on module · $15/agent/month
Your phone system, inside the helpdesk
Hettos Voice links your PBX to the contact center, so an incoming call arrives with the customer, their tickets and their history already on screen — and agents answer without leaving the app.
The customer arrives with the call
The caller is matched to a contact before the agent picks up, with open tickets and recent conversations in view — no searching while someone waits on the line.
Answer without leaving the page
Answer, hold and hang up from the call widget on any screen. No separate softphone window to hunt for.
Calls on the record
Every call is logged against the customer alongside their emails and chats, so the phone stops being the channel nobody can see.
Your is an add-on to the Hettos Contact Center base plan ($39/agent/month) — one workspace, one login, every module working together.